Learn & Connect
Carewell SEIU 503 benefits education and support
Learn about and navigate the world of Carewell Benefits.
Join us for a Carewell Benefits: Learn & Connect!
Throughout the year we offer live webinars that you can join in the comfort of your own home. Also, during Marketplace Open Enrollment, our team and benefit partners travel to different cities in Oregon to offer in-person education and support for care providers who prefer a personal connection.
Connect with the Benefits team and other care providers!
These webinars and events offer great opportunities to:
- Learn about the different benefits Carewell offers
- Get your Carewell benefit questions answered and issues resolved face-to-face
- Connect with other care providers
- Receive training and support using our online tools and forms
Make sure to check this webpage often for the latest updates!
JOIN A LEARN & CONNECT 2 WAYS:
NEW! Upcoming In-Person Events
Who should join? — All homecare and personal support workers, and personal care attendants.
What is it about?
- Learn about 2026 Marketplace (HealthCare.gov) Open Enrollment and how to enroll in or renew a Carewell–approved Marketplace plan.
- Get assistance with Marketplace Open Enrollment paperwork.
- Get support with the Healthcare Cost Assistance benefit.
- Explore the wide range of benefits such as Paid Time Off, Dental, Vision, Hearing, Healthcare Cost Assistance, and the Employee Assistance Program.
- Discover MyCarewell503, the online benefits management tool.
- Connect with other care providers.
- Get support and have your questions answered!
Find an in-person event location to join
In-Person Learn & Connect Events Frequently Asked Questions (FAQs)
What to bring to an in-person event
Below is a list of things to bring with you so we can support you to fill out forms or use our online tools. Please bring your eyeglasses or hearing aids if you use them.
For smartphones, scroll left to view the “Bring this” column.
| If you want to do this | Bring this |
| Start the process of enrolling in or renewing a Carewell-approved Marketplace plan | For each member of your tax household: |
| • Social Security number(s) | |
| • Permanent Resident Card or Certificate of Naturalization (if applicable) | |
| • Income information | |
| • Employer information (if applicable) | |
| Become eligible for or update Healthcare Cost Assistance for a Carewell-approved Marketplace plan | • Marketplace Eligibility Notice |
| • The Carewell-approved Marketplace plan premium bill (or the page under “My plans & programs” of your HealthCare.gov account) | |
| To see samples, click here. | |
| Become eligible for or update Healthcare Cost Assistance for Medicare plans (up to the last 12 months) | • For Part B premium: Social Security letter for the previous 12 months or Medicare premium bill. |
| • For Part D, Advantage, or Supplement plans starting Jan 2026: premium bill | |
| To see samples, click here. | |
| Start the process of enrolling in or changing a Medicare prescription plan | Medicare card |
| Request premium reimbursement for a Carewell-approved Marketplace medical plan up to the last 12 months | • Premium invoice(s) stating the plan name and premium amount and proof of payment(s) or |
| • An insurance carrier statement for proof of coverage, cost, and payment(s) | |
| • Marketplace Eligibility Notice (if you have it) | |
| Request Medical out-of-pocket reimbursement for a Carewell-approved Marketplace medical plan or Medicare plan(s) up to the last 12 months | • Proof of payment(s) or Explanation of Benefits (EOB) |
| Register for MyCarewell503 | • Your Social Security number • Your personal info (your phone number and your email address) |
| Get support navigating MyCarewell503 after you’ve registered | Your login info (username, password) |
Do I have to stay for the whole event?
No, you don’t have to stay for the whole event.
What if I can’t attend?
If you can’t attend any of the in-person events, you can sign up for a live webinar. Scroll below to the live webinar section to sign up.
Parking information for the Portland Event on November 15
Parking Information
View the map to see where you can park for free.
If you park in the Liberty parking garage
If the Parking Pass parking lot is full, use the Liberty parking lot (marked on the map).
- Receive a ticket at the parking lot tollbooth.
- Park in the Liberty parking lot.
- Go to the building entrance on Oregon Street (marked on the map). Someone will be there to open the door.
- Ask a Carewell staff member to give you a validation ticket for parking in the Liberty parking lot.
Medford Event information
This event is not sponsored or endorsed by the library.
Can I bring my consumer or family members with me to these events?
Yes, you can bring your consumer or your family members to these events.
Upcoming Online Live Webinars
More events will be offered in Spanish, Russian, Vietnamese, Chinese, and English. Check back on this page regularly for the most up-to-date information! Scroll left on smartphones to view other topics we offer.
Who should join? — All Homecare Workers, Personal Support Workers, and Personal Care Attendants.
What is it about? — Carewell SEIU 503 offers a range of benefits including Healthcare Cost Assistance, Paid Time Off (PTO), Dental, Vision + Hearing, and an Employee Assistance Program. Learn more about these benefits, receive any updates to benefit eligibility rules and services provided, and get your questions answered.
Schedule (Scroll left to view on smartphones)
| Date | Time | Language | Registration Link | ZOOM Phone Number | ZOOM ID |
| Tuesday, September 23 | 10-12 pm PST | English | LINK | 1-253-215-8782 | 891 4981 6819 |
Who should join? —Homecare Workers, Personal Support Workers, Personal Care Attendants, and their family members who are planning or preparing to enroll in Medicare or are already enrolled in Medicare.
What is it about? —The Carewell Benefits team and our insurance partners, Valley Insurance Professionals, will review the basics of Medicare and how eligible Medicare participants can use the Healthcare Cost Assistance benefit.
Schedule (Scroll left to view on smartphones)
How to Join the Zoom Webinars
If you have any problems joining the webinar, please call 1-844-503-7348.
By phone (audio only):
- Dial the Zoom phone number and enter the zoom ID number
- Keep in mind that that Zoom phone numbers are not toll-free. If you use the dial-in number, your phone service provider will treat it as a regular phone call charge. Learn about this here.
By computer or tablet:
- To watch how to install and use Zoom on your computer or tablet, go here.
- If you’ve already registered for a webinar and have an email account:
-
-
- Go to the confirmation email from Carewell and click on the webinar link to join
-
- If you didn’t register or don’t have an email account:
-
-
- Go to zoom.us, click “Join A Meeting”
- Enter the Meeting ID number
- Click on the “launch Zoom” button
-
By smartphone:
- Step 1: Make sure to download the Zoom app before joining the webinar:
- To watch how to install and use Zoom on your smartphone, go here.
- To watch how to install and use Zoom on your smartphone, go here.
- Step 2:
- If you’ve already registered for a webinar and have an email account:
- go to the confirmation email from Carewell and click on the webinar link to join
- If you didn’t register or don’t have an email account:
-
- Go to zoom.us, click “Join A Meeting”
- Enter the Meeting ID number
- Click on the “launch Zoom” button
-
- If you’ve already registered for a webinar and have an email account: