Using Your Benefit Convenience Card
Summary
The Benefit Convenience Card (BCC) is a Mastercard debit card, sent to you and administered by Ameriflex.
Your BCC works just like a regular debit card, except that:
- Your card is limited in use, meaning you can only use it for the covered expenses listed below. Please note that you can’t use the BCC for out-of-pocket expenses for dental, vision, and/or hearing services.
- You can’t use your card at an ATM or to get cash back when making a purchase.
You can use your card to set up autopay and make sure your premium is paid on time every month.
Contact your insurance carrier to set up automatic payments from your Benefit Convenience Card:
- Kaiser: Visit the Kaiser Permanente website.
- PacificSource: Visit the PacificSource website.
- Moda: Call Moda customer service at 1-503-243-3962 or toll-free at 1-877-605-3229, identify yourself as a homecare worker, and let them know you want to set up recurring automatic payments.
- Providence: Call Providence billing at 1-503-574-5791 or pay your premium online — for first time premium payments, use this link and select New individual & family applicants.
- Regence: Customer Service 1-888-675-6570 / Regence website / To create an account, go to www.regence.com/member/registration.
For payments, we advise you to run your card as credit rather than debit.
What can you use the Benefit Convenience Card for?
Monthly premiums |
Out-of-pocket expenses |
|
|---|---|---|
Approved Marketplace Plan |
Monthly premiumsYES! [Exceptions may apply, see below] Contact your insurance carrier to set up your card to make automatic premium payments. |
Out-of-pocket expensesYES! Covered medical expenses (up to the annual BCC allowance): – The deductible on your approved Marketplace plan – Copayments and coinsurance expenses, including for covered prescriptions
|
Medicare |
Monthly premiumsNO. You will need to use the reimbursement process for your Medicare premium(s). Click here for more information. |
Out-of-pocket expensesYES! Covered medical expenses (up to the annual BCC allowance): – Deductibles on your Medicare coverage – Copayments and coinsurance expenses, including for covered prescriptions |
Exceptions
- If your family is included on your health insurance policy, or
- If you receive the average premium reimbursement
In both cases, you may still use the BCC for covered out-of-pocket expenses. However, you must pay your premium directly to your insurance company using your own funds and then submit a reimbursement form to Carewell SEIU 503.
You may be asked to show proof of your covered out-of-pocket expenses, so be sure to keep all your Explanation of Benefits (EOBs) and receipts (especially your prescription receipts, since prescription expenses don’t appear on the EOBs issued by your insurance company).
How much money is on the BCC?
There are two separate accounts on your BCC: one for paying your premiums (if applicable), and one for covered out-of-pocket expenses.
This chart shows the amount available for the annual BCC allowance for covered out-of-pocket expenses since the start of this program.
Submit a claim for reimbursement from Ameriflex (BCC Administrator)
Submit a claim for reimbursement from Ameriflex:
-
- Covered Medical Out-of-Pocket expenses if you paid with your own funds
- Covered Medicare Out-of-Pocket expenses if you paid with your funds
- Medical Monthly Premium – net monthly premium for qualifying individual plans purchased through the Marketplace (not family plan, not average premium reimbursement)
- For reimbursement for services received the previous year, submit a reimbursement form to Ameriflex for services received up to 12 months back, if you were eligible for Healthcare Cost Assistance at the time.
Connect with Ameriflex!
Managing your Benefit Convenience Card issued by Carewell SEIU 503 just got easier! For all your transactions with Ameriflex, we highly recommend you create an account on the Ameriflex portal. You can use the Ameriflex online portal at ameriflex.wealthcareportal.com to:
-
- check the balance on your Benefit Convenience Card (BCC)
- view your payment history
- submit claims online
- see the status of a reimbursement
- order a replacement card
3 steps to make managing your BCC payments easier
Create an Account
Create your account at ameriflex.wealthcareportal.com.
Set up and use MyPlanConnect.
If you use your BCC, MyPlanConnect will automatically locate the Explanation of Benefits (EOB) for your transaction, and you won’t need to submit further documentation.
See details and directions at https://myameriflex.crunch.help/participants/Setting-Up-and-Using-MyPlanConnect.
Download App
Once you’ve set up your account, download the MyAmeriflex mobile app at myameriflex.com/participants/the-ameriflex-difference/mobile-app. The Ameriflex app lets you access and manage your account on the go!
Ameriflex resources
Accessing the Ameriflex portal and MyPlanConnect
Accessing the Ameriflex Mobile App
Other Ameriflex resources
Contact Ameriflex
Ameriflex representatives are also available to assist on the phone Monday through Friday 5am to 6pm, and Saturday 7am to 11am (PST) at 1-888-868-3539.