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Carewell SEIU 503 Training

Welcome to Your Carewell Training

Carewell SEIU 503 Training provides homecare and personal support workers with excellent training to equip you with the tools and confidence you need to give your consumer the most impactful– and safest– care and support possible.

The Carewell SEIU 503 Training team is dedicated to training and developing caregivers who provide in-home support for older adults and people with physical, intellectual, or developmental disabilities. Together, these trainings offer the tools and skills you need as a care provider to ensure your safety on the job, as well as the safety of your consumer.

Who is the training for?

  • All new homecare and personal support workers are required to take new worker training.
  • Current homecare and personal support workers will be required to take refresher training.

There are some exceptions to who is required to take training. See the Training FAQs for more information.

New Worker

This three-part training will help you learn about your new role as a homecare or personal support worker and give you an introduction to providing safe, high-quality services to your consumer.

Current Worker

The Refresher Training will help you stay up to date on best practices, and provide an opportunity to share your own on-the-job learning with fellow care providers.

Continuing Ed

Continuing education courses will cover a variety of topics that you can choose from to meet your training needs as you develop your career over time.

New Worker Orientation

Are you ready to get started? Visit the Carewell Learning Portal to register today!

Registration Assistance

Do you need extra help registering? View this video on how to get started.

Topics Covered in Training

Personal support worker and young consumer

Carewell SEIU 503’s interactive training is designed to engage with adult learners from all different backgrounds.

Some of the topics that are covered in training include:

  • Consumer rights and confidentiality
  • Rules, regulations, and how to receive pay
  • Preventing abuse and neglect
  • Professional development options
  • Your benefits
  • Person-centered philosophy
  • Care provider safety
  • Consumer safety
  • Nutrition
  • Promoting healthy hygiene practices
  • Physical and emotional well-being
  • Communication skills
  • Problem-solving
  • Compassion fatigue
  • Self-care

Styles of Training

Carewell SEIU 503 Training courses will be provided both in person and online.

In-Person Training
Learn in person

Carewell SEIU 503 Training will offer in-person training across Oregon. You can find information about training sessions near you in the Carewell Learning Portal after you register. The Carewell SEIU 503 Training team is dedicated to making training accessible to all Oregon homecare and personal support workers, so most providers won’t have to travel more than 30 miles to get to a training location.

What to bring

You will need to bring a smartphone, tablet, or laptop with you to training. If you do not have one of these devices, the Carewell SEIU 503 Training team will have a few devices available to borrow on a first come first served basis. You’ll need to use the device to complete parts of the training such as knowledge checks.

Language support

Do you have a preferred language other than English? We are here to help. We can schedule an interpreter to join you for training. Call or email us with your language-related request. We will soon be offering training sessions conducted in Arabic, Spanish, Russian, Vietnamese, Mandarin (voice over), and simplified Chinese (written).

Alternative care for your consumer

If you are attending training during your regularly scheduled hours with your consumer, be sure to let your consumer or case manager know so they can find alternative care.

Online Training
Learn online

Some of the required training will be online. To access the training, you will need to visit the Carewell Learning Portal. There, you will register for courses, complete training modules, and interact with trainers and other care providers through discussion boards.

Create a profile

You will need to create a profile in the Carewell Learning Portal to begin. To do this you will need a valid email address. You can access the portal from any device with internet access such as a smartphone, tablet, or computer. If you are using a smartphone, connect to WiFi to avoid using a large amount of data.

Download our Online Orientation Registration Guide for step-by-step instructions for registering for online orientation and getting started on the Carewell Learning Portal.

Online Orientation Registration Guide (PDF)

Register for a course

After you have created a profile in the Carewell Learning Portal, you can select and register for a course. Once you are registered for an online course, you can complete the modules at your own pace. You do not have to complete the course all at once, and your progress will be saved with each module you complete.

Frequently Asked Questions

Do you have more questions? Check out the Carewell SEIU 503 Training FAQs.

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