Open Enrollment 2023 has started!

Carina is Here

Carina is the new online, go-to place for Oregon care providers to match with Medicaid and Oregon Project Independence (OPI) consumers who are seeking care. Right now, Carina is available to care providers in Clackamas, Marion, and Lane counties as part of the initial pilot launch.

Do you live or work in Clackamas, Marion, or Lane?  Get started now at Carina.org

Select a section to learn more about Carina

Carina FAQs
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Carina Frequently Asked Questions

What is Carina?

Carina is a free online tool that allows care providers to search and match with Medicaid and Oregon Project Independence (OPI) home care consumers in their area. Using a smartphone, tablet, or personal computer, verified consumers and providers can create profiles with care preferences, locate and message each other, and agree to job connections. 

I do not live in Lane, Clackamas, or Marion. Can I sign up for Carina anyway?

Carewell SEIU 503 will notify you, with clear instructions, when Carina launches in your county. Until that time, you can still sign up for an account on Carina, but there may not be consumers to match with. Visit carina.org to create your provider account. 

Why is Carina available in Lane, Clackamas, and Marion counties, but not my area?

Carewell SEIU 503 is rolling out Carina in phases, starting with Lane, Clackamas, and Marion counties. By doing it this way, we coordinate with caseworkers, brokerage services, local agencies, and the Oregon Home Care Commision to make sure that the platform only has verified providers and consumers. 

How do I sign up for Carina?

Join Carina for free at Carina.org

Please note that consumers may only be available in Lane, Clackamas, and Marion counties at this time. You will be notified, with detailed insructions, when Carina launches in your county.

What if I don't understand how to sign up?

Please watch this video tutorial for detailed sign up instructions for proivders.

Once I am set up on Carina, what do I do if I am having issues?

Call 1-855-796-0605 or fill out the support form at carina.org/contactus

Once I am set up on Carina, how do I find work?

After registering, you can search for available jobs nearby. You can also set your profile to “available” and have consumers nearby reach out to you. Once you have found a job that you are interested in, you can message the consumer directly on Carina’s secure messaging platform. This means that you can communicate with consumers, but do not have to share your contact information unless you feel comfortable doing so. If they are a good match, you can set up a time to call or meet for an interview.

Am I required to use Carina?

No, using Carina to find work is voluntary.

I am currently on the Registry managed by the Oregon Home Care Commission (OHCC). Will my registration automatically carry over to Carina, or will I need to re-register?

Yes, even if you are on the OHCC Registry, you will need to register on Carina if you wish to join.

Will the OHCC registry close?

We expect that, over time, Carina will replace the existing registry. We do not currently have a timeline for when the OHCC registry will close.

How did Carewell SEIU 503 select Carina?

In the 2019 collective bargaining agreement, the Oregon Home Care Commision and SEIU Local 503 agreed that it was a priority to implement an updated consumer and provider registry in partnership with Carewell SEIU 503. As a result, Carina, a nonprofit with an established care service registry in Washington, was selected by Carewell SEIU 503 to carry out that work. 

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