Continuing Education

Starting March 1, 2026, all homecare workers, personal support workers, and personal care attendants will need to complete 12 hours of continuing education to renew your provider number. Continuing education training is now available so you can get a jump-start on your renewal requirement! 

Continuing education helps keep you up to date on the best practices for your work. It helps you continue to build on the skills you develop over time in your career. You will need to take 12 hours of continuing education every 2 years to recertify as a homecare or personal support worker or personal care attendant. There are several courses you can choose from when completing your continuing education. 

And with Carewell Kicks, a new benefit from Carewell SEIU 503, you’ll be eligible for a free pair of slip-resistant shoes once you complete continuing education.

Ready to begin continuing education?

Continuing Education

Style

Online

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Duration

Varies based on course

When

12 hours every 2 years

What Training Covers

Continuing education includes 4 hours of required training alongside 8 hours of elective training. You can choose from a variety of elective courses to find the training that best fits your needs and interests.  

There is 1 hour of required training devoted to: 

  • Professional boundaries 
  • Reporting abuse and neglect 
  • Medicaid and Medicare fraud 

There are also 3 hours of required cultural competency training including: 

  • Cultural awareness 
  • Discussing cultural awareness (webinar) 
  • Cultural skills 

There are several options for elective courses to complete the remaining 8 hours of continuing education. Here are some of the options that are available: 

  • Food safety 
  • Learning about common I/DD diagnosis 
  • Housekeeping best practices 
  • Lifting and positioning 
  • Transfers and assistive devices 
  • Stress management for care providers 
  • What is an identity? 
  • What is intersectionality? 
  • Putting on and taking off PPE 
  • Prescription drug misuse 
  • Medical terminology for care providers 
  • Body systems 1 and 2 
  • Working with nonverbal consumers 
  • Providing strengths-based services

You can also view the course catalog here

Continuing Education FAQs

When do I need to complete continuing education? How can I find my continuing education due date?

Starting March 1, 2026, continuing education is required for the 2-year renewal of your provider number. Your individual due date may be later than March 1, 2026 depending on when you began work.  

You can reach out to the provider relations unit for your individual due date at 1-800-241-3013. 

    How do the credits/time work?

    Each credit is the same as 1 hour of course time. So if a course is listed as 1.5 hours, that means you will receive 1.5 credits. You need to get a total of 12 hours (or credits) of training to fulfill your continuing education requirement.

    Where can I view the class descriptions?

    You can read more about each course by clicking on it in the learning portal. You can also view the course catalog here

    Do I have to take all 29 modules?

    No. You need to complete 12 hours of training that includes 4 hours of required training and 8 hours of electives.

    Are there exemptions for continuing education?

    If you have an active certification through the state and plan to keep it active, you are exempt from the continuing education requirement. Examples of exempt certifications include:

      • Professional Development Certification (PDC) 
      • Enhanced Homecare or Personal Support Worker 
      • Exceptional Personal Support Worker 
      • Ventilator Dependent Quadriplegia (VDQ) 
      • Traditional Health Worker

    Stipend FAQs

    Do I have to pay for training?

    No. The training is free to all homecare and personal support workers and personal care attendants.

    Will I be provided a stipend for training I take?

    Yes. You will be given a stipend in an amount equivalent to the base rate of pay for 12 hours of coursework, rounded up to the nearest full dollar amount. To see what your pay rate is, please check the Oregon Homecare Collective Bargaining Agreement.  

    • For example, if your base rate of pay is $17.77, your stipend would be $17.77 x 12 hours = $213.24. Rounded up to the nearest dollar amount, the total would be $214.  

    The stipend is sent through direct deposit with Routable, a payment service provider.    

    If you require a check for your stipend, please reach out by email or phone: studentsupportstipend@RISEpartnership.com or 1-844-503-7348 (Monday-Friday, 8am-6pm PST. 

    • Include your legal name and mailing address in the email.  
    • Please note that opting for a check will delay the delivery of your stipend by 2-3 weeks.  

    Please see the stipend policy for more information on stipends. 

     

    How do I receive the stipend?

    When you’ve completed all your continuing education training, you will receive an email from the Carewell Learning Portal introducing you to Routable, a payment service provider. About 2 weeks later, you should receive an email from Routable that will send you a link to fill out some information. If you do not see the email from Routable, please check your spam folder.  

    • It will first ask you to fill out tax-related items like your address and Social Security number.  
        • Make sure to select “individual” and not “business” when it asks you which one you are.   
        • Click “Save and continue” to move on to the next step.  
    • It will next ask you to fill out your bank account information to set up direct deposit.
        • Logging in through your bank’s online system is the easiest way to set this up.

    Once you’ve provided your information to Routable, you should see your stipend within 7-10 business days.  

    If you require a check for your stipend, please reach out by email or phone: studentsupportstipend@RISEpartnership.com or 1-844-503-7348 (Monday-Friday, 8am-6pm PST. 

      • Include your legal name and mailing address in the email.  
      • Please note that opting for a check will delay the delivery of your stipend by 2-3 weeks.   

    Once you’ve provided your information to Routable, you should see your stipend within 7-10 business days.  

    Please see the stipend policy for more information on stipends. 

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