Securely manage your Carewell SEIU 503 benefits online 24/7! 

Continuing Education

Starting March 1, 2026, all homecare workers, personal support workers, and personal care attendants will need to complete 12 hours of continuing education to renew your provider number. Continuing education training is now available so you can get a jump-start on your renewal requirement! 

Continuing education helps keep you up to date on the best practices for your work. It helps you continue to build on the skills you develop over time in your career. You will need to take 12 hours of continuing education every 2 years to recertify as a homecare or personal support worker or personal care attendant. There are several courses you can choose from when completing your continuing education. 

The state has pushed back the deadline for continuing education from September 1, 2023 to March 1, 2026. Any work you’ve done still counts toward the new deadline.

Ready to begin continuing education?

Continuing Education





Varies based on course


12 hours every 2 years

What Training Covers

Continuing education includes 4 hours of required training alongside 8 hours of elective training. You can choose from a variety of elective courses to find the training that best fits your needs and interests.  

There is 1 hour of required training devoted to: 

  • Professional boundaries 
  • Reporting abuse and neglect 
  • Medicaid and Medicare fraud 

There are also 3 hours of required cultural competency training including: 

  • Cultural awareness 
  • Discussing cultural awareness (webinar) 
  • Cultural skills 

There are several options for elective courses to complete the remaining 8 hours of continuing education. Here are some of the options that are available: 

  • Food safety 
  • Learning about common I/DD diagnosis 
  • Housekeeping best practices 
  • Lifting and positioning 
  • Transfers and assistive devices 
  • Stress management for care providers 
  • What is an identity? 
  • What is intersectionality? 
  • Putting on and taking off PPE 
  • Prescription drug misuse 
  • Medical terminology for care providers 
  • Body systems 1 and 2 
  • Working with nonverbal consumers 
  • Providing strengths-based services

You can also view the course catalog here

Continuing Education FAQs

When do I need to complete continuing education? How can I find my continuing education due date?

Starting March 1, 2026, continuing education is required for the 2-year renewal of your provider number. Your individual due date may be later than March 1, 2026 depending on when you began work.  

You can reach out to the provider relations unit for your individual due date at 1-800-241-3013. 

    How do the credits/time work?

    Each credit is the same as 1 hour of course time. So if a course is listed as 1.5 hours, that means you will receive 1.5 credits. You need to get a total of 12 hours (or credits) of training to fulfill your continuing education requirement.

    Where can I view the class descriptions?

    You can read more about each course by clicking on it in the learning portal. You can also view the course catalog here

    Do I have to take all 29 modules?

    No. You need to complete 12 hours of training that includes 4 hours of required training and 8 hours of electives.

    Are there exemptions for continuing education?

    If you have an active certification through the state and plan to keep it active, you are exempt from the continuing education requirement. Examples of exempt certifications include:

      • Professional Development Certification (PDC) 
      • Enhanced Homecare or Personal Support Worker 
      • Exceptional Personal Support Worker 
      • Ventilator Dependent Quadriplegia (VDQ) 
      • Traditional Health Worker

    Stipend FAQs

    Do I have to pay for training?

    No. The training is free to all homecare and personal support workers and personal care attendants.

    Will I be provided a stipend for training I take?

    Yes. You will receive a stipend of $216 when you complete all 12 hours of continuing education. The stipend is set up through Routable, a payment service provider. You have the option to receive the stipend through direct deposit into your bank account or by a mailed check. 


    How do I receive the stipend?

    When you’ve successfully completed all of your continuing education training, you will receive an email from the Carewell Learning Portal introducing you to Routable, a payment service provider. Within a couple weeks of that, you should receive an email from Routable that will send you a link to fill out some information. If you do not see the email from Routable, please check your spam folder. 

    • It will first ask you to fill out tax-related items like your address and Social Security number. 
      •  Make sure to select “individual” and not “business” when it asks you which one you are.  
      • Click “Save and continue” to move on to the next step. 
    • It will next ask you whether you would like to receive the stipend through direct deposit or by check. 
      • If you select direct deposit, you will need to fill out your bank account information to set up the payment.  

    Once you’ve provided your information to Routable, you should see your stipend within 7-10 business days. 

    By continuing to use the site, you agree to the use of cookies. More information.

    The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. To learn more about our cookie policy and how we handle personal information that you may submit through this website, please see our Privacy Policy.