Learn & Connect
Carewell SEIU 503 benefits education and support
Learn about and navigate the world of Carewell Benefits.
Join us for a Carewell Benefits: Learn & Connect!
Throughout the year, we offer live webinars that you can join in the comfort of your own home. Also, during Marketplace Open Enrollment (Nov. 1-Dec. 15), our team and benefit partners travel to different cities in Oregon to offer in-person education and support for care providers who prefer a personal connection.
Connect with the Benefits team and other care providers!
These webinars and events offer great opportunities to:
- Learn about the different benefits Carewell offers
- Get your Carewell benefit questions answered and issues resolved face-to-face
- Connect with other care providers
- Receive training and support using our online tools and forms
Make sure to check this webpage often for the latest updates!
JOIN A LEARN & CONNECT 2 WAYS:
NEW! Upcoming In-Person Events
Who should join? — Homecare workers, personal support workers, and personal care attendants who want direct support with Carewell SEIU 503 training and benefits information.
What can I do at an in-person event?
- Learn about Healthcare Cost Assistance (HCA) benefits for Medicare and Marketplace plans
- Receive in-person support to request or renew HCA benefits
- Explore the wide range of Carewell benefits such as Paid Time Off, Dental, Vision, Hearing, and the Employee Assistance Program
- Discover MyCarewell503, the online benefits management tool
- Learn about completing Continuing Education by your provider renewal deadline
- Check if you’re eligible for free shoes from Carewell Kicks
- Get your Carewell training and benefits questions answered!
Find an in-person event location to join
In-Person Learn & Connect Events Frequently Asked Questions (FAQs)
What to bring to an in-person event
Below is a list of things to bring with you so we can support you in filling out forms or using our online tools. Please bring your eyeglasses or hearing aids if you use them.
| If you want to do this | Bring this |
| Start the process of enrolling in or renewing a Carewell-approved Marketplace plan | For each member of your tax household: |
| • Social Security number(s) | |
| • Permanent Resident Card or Certificate of Naturalization (if applicable) | |
| • Income information | |
| • Employer information (if applicable) | |
| Become eligible for or update Healthcare Cost Assistance for a Carewell-approved Marketplace plan | • Marketplace Eligibility Notice |
| • The Carewell-approved Marketplace plan premium bill (or the page under “My plans & programs” of your HealthCare.gov account) | |
| To see samples, click here. | |
| Become eligible for or update Healthcare Cost Assistance for Medicare plans (up to the last 12 months) | • For Part B premium: Social Security letter for the previous 12 months or Medicare premium bill |
| • For Part D, Advantage, or Supplement plans starting Jan 2026: premium bill | |
| To see samples, click here. | |
| Start the process of enrolling in or changing a Medicare prescription plan | Medicare card |
| Request premium reimbursement for a Carewell-approved Marketplace medical plan up to the last 12 months | • Premium invoice(s) stating the plan name and premium amount and proof of payment(s) or |
| • An insurance carrier statement for proof of coverage, cost, and payment(s) | |
| • Marketplace Eligibility Notice (if you have it) | |
| Request Healthcare Cost Assistance and receive a Benefit Convenience Card (BCC) for Military Connected Benefits | • Identification Card: VA Benefits or CHAMPVA or TRICARE |
| • Form DD 214 | |
| • State-issued driver's license with “Veteran” on it | |
| • Summary of Benefits letter | |
| • Enrollment verification letter | |
| To see samples, click here. | |
| Request premium reimbursement for a Carewell-approved Marketplace medical plan up to the last 12 months | • Premium invoice(s) stating the plan name and premium amount and proof of payment(s) or |
| •An insurance carrier statement for proof of coverage, cost, and payment(s) | |
| •Marketplace Eligibility Notice | |
| Request Medical out-of-pocket reimbursement for a Carewell-approved Marketplace medical plan or Medicare plan(s) up to the last 12 months | • Proof of payment(s) or Explanation of Benefits (EOB) |
| Register for MyCarewell503 | • Your Social Security number |
| • Your personal info (your phone number and your email address) | |
| Get support navigating MyCarewell503 after you’ve registered | Your login info (username, password) |
Are these in-person events required?
No, these events are optional. We’re hosting these events to offer direct in-person support to care providers about Carewell Training and Benefits.
Do I need to RSVP?
Yes, please RSVP, so we know you’re coming. If you arrive without signing up, you may have to wait longer to meet with a Carewell staff member.
Do I have to stay for the whole event?
No, you can come at any time during the event.
What if I can’t attend?
If you can’t attend any of the in-person events, you can sign up for a live webinars. To see the live webinars schedule, scroll down this page.
Can I bring my family members or my consumer to the event?
Yes, you can bring your consumer or your family members to the event.
Medford Event information
This event is not sponsored or endorsed by the library.
Parking information for the Portland Events
Parking Information
View the map to see where you can park. The Parking Pass Lot is free for all. The ADA Lot is free for people who have an ADA car tag.
Upcoming Online Live Webinars
More events will be offered in Spanish, Russian, Vietnamese, Chinese, and English. Check back on this page regularly for the most up-to-date information! Scroll left on smartphones to view other topics we offer.
Who should join? — All homecare workers, personal support workers, and personal care attendants.
What is it about? — Carewell SEIU 503 offers a range of benefits including Healthcare Cost Assistance, Paid Time Off (PTO), Dental, Vision + Hearing, and an Employee Assistance Program. Learn more about these benefits, receive any updates to benefit eligibility rules and services provided, and get your questions answered.
Schedule (Scroll left to view on smartphones)
Who should join? —All homecare workers, personal support workers, and personal care attendants.
What is it about? —The Carewell Benefits team and our insurance partners, Valley Insurance Professionals, will review the basics of Medicare and how eligible Medicare participants can use the Healthcare Cost Assistance benefit.
Schedule (Scroll left to view on smartphones)
How to Join the Zoom Webinars
If you have any problems joining the webinar, please call 1-844-503-7348.
By phone (audio only):
- Dial the Zoom phone number and enter the zoom ID number
- Keep in mind that that Zoom phone numbers are not toll-free. If you use the dial-in number, your phone service provider will treat it as a regular phone call charge. Learn about this here.
By computer or tablet:
- To watch how to install and use Zoom on your computer or tablet, go here.
- If you’ve already registered for a webinar and have an email account:
-
-
- Go to the confirmation email from Carewell and click on the webinar link to join
-
- If you didn’t register or don’t have an email account:
-
-
- Go to zoom.us, click “Join A Meeting”
- Enter the Meeting ID number
- Click on the “launch Zoom” button
-
By smartphone:
- Step 1: Make sure to download the Zoom app before joining the webinar:
- To watch how to install and use Zoom on your smartphone, go here.
- To watch how to install and use Zoom on your smartphone, go here.
- Step 2:
- If you’ve already registered for a webinar and have an email account:
- go to the confirmation email from Carewell and click on the webinar link to join
- If you didn’t register or don’t have an email account:
-
- Go to zoom.us, click “Join A Meeting”
- Enter the Meeting ID number
- Click on the “launch Zoom” button
-
- If you’ve already registered for a webinar and have an email account:
Looking for more ways to learn about topics related to work, benefits, and training?
These are hour-long monthly sessions hosted by the Oregon Home Care Commission (OHCC) in collaboration with Carewell SEIU 503. Register for one of the events to hear important updates, receive resources, and ask your questions.
Are Power Hours required?
No. Power Hours are not a required training, and attending doesn’t count toward any training requirements.
Do I get paid for attending a Power Hour?
No.
How do I adjust the language settings?
There are instructions for how to adjust language settings in English and with an interpreter at the beginning of each session.
What if I can’t attend the event I’m interested in?
Recordings of the Power Hour events along with copies of the presentations are posted to the OHCC website a couple weeks after the event. Check out this page for resources. Please note recordings are only available in English.