Learn & Connect

Carewell SEIU 503 benefits education and support

Learn about and navigate the world of Carewell Benefits.

Join us for a Carewell Benefits: Learn & Connect!

Throughout the year we offer live webinars that you can join in the comfort of your own home. Also, during Open Enrollment, our team and benefit partners travel to different cities in Oregon to offer in-person education and support for care providers who prefer a personal connection.

Connect with the Benefits team and other care providers!

These webinars and events offer great opportunities to:

  • Learn about the different benefits Carewell offers
  • Get your Carewell benefit questions answered and issues resolved face-to-face
  • Connect with other care providers
  • Receive training and support using our online tools and forms

Make sure to check this webpage often for the latest updates!

  JOIN A LEARN & CONNECT 2 WAYS:

NEW! Upcoming In-Person Events

Healthcare Cost Assistance (HCA) benefits for Medicare

Who should join? — Homecare workers, personal support workers, and personal care attendants who would like direct support to request or renew HCA benefits for Medicare.

What is it about?   

  • Learn about HCA benefits for Medicare
  • Receive in-person support to request or renew HCA benefits for Medicare
  • Explore the wide range of Carewell benefits such as Paid Time Off, Dental, Vision, Hearing, and the Employee Assistance Program
  • Discover MyCarewell503, the online benefits management tool
  • Connect with other care providers
  • Get your benefits questions answered!

Find an in-person event location to join:   

2025 Learn and Connect In-Person Medicare Events Signup Form

In-Person Learn & Connect Events Frequently Asked Questions (FAQs)

What to bring to an in-person event

Below is a list of things to bring with you so we can support you to fill out forms or use our online tools. Please bring your eyeglasses or hearing aids if you use them.

For smartphones, scroll left to view the “Bring this” column.

Can I bring family members or my consumer to the event?

Yes, you can bring your family members or consumer to the event.

Do I have to stay for the whole event?

No, you don’t have to stay for the whole event. You can come by any time during the event.

What if I can't attend?

If you can’t attend any of the in-person events, you can sign up for a live webinar. To see the live webinar schedule, click here.

Parking Information for the Portland Events

Parking Information

View the map to see where you can park for free.

Map of the event space for in-person events for Portland.

If you park in the Liberty parking garage

If the Parking Pass parking lot is full, use the Liberty parking lot (marked on the map).

  1. Receive a ticket at the parking lot tollbooth.
  2. Park in the Liberty parking lot.
  3. Go to the building entrance on Oregon Street (marked on the map).
  4. Someone will be there to open the door.
  5. Ask a Carewell staff member to give you a validation ticket for parking in the Liberty parking lot.

Upcoming Online Live Webinars

More events will be offered in Spanish, Russian, Vietnamese, Chinese, and English. Check back on this page regularly for the most up-to-date information! Scroll left on smartphones to view other topics we offer.

Who should join? — All Homecare Workers, Personal Support Workers, and Personal Care Attendants.

What is it about? — Carewell SEIU 503 offers a range of benefits including Healthcare Cost Assistance, Paid Time Off (PTO), Dental, Vision + Hearing, and an Employee Assistance Program. Learn more about these benefits, receive any updates to benefit eligibility rules and services provided, and get your questions answered. 

Schedule (Scroll left to view on smartphones)

Who should join? —Homecare Workers, Personal Support Workers, Personal Care Attendants, and their family members who are planning or preparing to enroll in Medicare or are already enrolled in Medicare.

What is it about? —The Carewell Benefits team and our insurance partners, Valley Insurance Professionals, will review the basics of Medicare and how eligible Medicare participants can use the Healthcare Cost Assistance benefit.

Schedule (Scroll left to view on smartphones)

How to Join the Zoom Webinars

If you have any problems joining the webinar, please call 1-844-503-7348. 
By phone (audio only):
  • Dial the Zoom phone number and enter the zoom ID number 
  • Keep in mind that that Zoom phone numbers are not toll-free. If you use the dial-in number, your phone service provider will treat it as a regular phone call charge. Learn about this here. 
By computer or tablet:
  • To watch how to install and use Zoom on your computer or tablet, go here.
  • If you’ve already registered for a webinar and have an email account:  
      • Go to the confirmation email from Carewell and click on the webinar link to join 
  •  If you didn’t register or don’t have an email account:
      • Go to zoom.us, click “Join A Meeting” 
      • Enter the Meeting ID number 
      • Click on the “launch Zoom” button
By smartphone:
  • Step 1: Make sure to download the Zoom app before joining the webinar:
    • To watch how to install and use Zoom on your smartphone, go here.
  • Step 2:
    • If you’ve already registered for a webinar and have an email account:  
      • go to the confirmation email from Carewell and click on the webinar link to join 
    • If you didn’t register or don’t have an email account: 
        • Go to zoom.us, click “Join A Meeting”  
        • Enter the Meeting ID number 
        • Click on the “launch Zoom” button

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