Routable Stipend Instructions

Carewell issues stipends through Routable, a payment processing service. Routable allows you to accept your stipend as either a direct deposit or mailed check.

Here are some detailed instructions for how to find and accept your stipend.

1. Check your email for the subject “New Payment from Carewell SEIU 503 Training Partnership.” If you don’t see it in your inbox, please check your spam folder. This is what the email will look like:

2. Click the green button that says “Accept $x from Carewell SEIU 503 Training Partnership.” This will take you to Routable to fill out some information they need to process your payment.

3. You may also have received a reminder email from Carewell. You can also click the green link from that email to accept your stipend payment. The button in this email will say “Register to be paid.” This is what the reminder email looks like:

4. Once you click the green button, you will be taken to the registration page to begin the process of accepting your stipend. Click the button that says “Get started” to begin.

5.  Enter in your tax information through Routable’s secure website, including your mailing address and Social Security number. Make sure to select “I am an individual” at the top. Click “Save and Continue” after you fill in your information.

6. Next you will select how you would like to receive your stipend.

• Click “Accept with bank transfer” if you would like the payment to be direct deposited into your bank account.
• Click “Accept a check” if you would like the payment to be mailed to you as a check.

Click “Complete and accept payment” to continue.

Bank Transfer Instructions

1. If you choose “Connect bank account” you will see a message about Routable using Plaid to connect your account. Click “Continue.”

2. Next you’ll need to select your bank from a list of institutions. Some popular banks are listed out. If you don’t see your bank right away, you can search for it at the top of the screen.

3. You will need to authenticate with your bank. Click “Continue.”

4. Sign in with your bank. Click “Continue.”

5. Follow the instructions to sign into your bank’s online banking to confirm and accept the transfer.  Each bank’s page will look slightly different.

6. Click “Complete and accept payment.” Once done, you’ll get a message saying “Your payment is on its way!”

Check by Mail Instructions

1. Select “Accept a check” and “Use this address” if the address shown is the address where you want the check mailed to.

2. If you want to have the check sent to a different address, click “Add another address.” Enter the address you’d like to have the check mailed to. Click “Save address.”

3. Click “Complete and accept payment.” Once done, you’ll get a message saying “Your payment is on its way!”

The stipend should appear in your bank account in 3-5 business days.