Employee Assistance Program
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Keep your life running smoothly.
Benefit Summary
The Carewell SEIU 503 Employee Assistance Program (EAP) provides resources to help you in your personal life, such as accessing discounted legal services and household finance advice or counseling.
The Carewell SEIU 503 Employee Assistance Program (EAP) is provided by Uprise Health. Uprise’s counselors can help you privately solve problems affecting your work, family, and life in general. EAP services are free to you and include:
- 24-hour crisis help
- Up to five in-person counseling sessions every 12 months
- Online mental health consultations
- And much more
Important Things to Know
- The Carewell SEIU 503 Employee Assistance Program is premium-free — there is no monthly bill for you to pay.
- Once you are eligible, you will have coverage through Uprise Health.
- Family members cannot be added to this plan.
- You cannot use the Benefit Convenience Card to pay for any expense related to your Employee Assistance Program benefits.
Eligibility
Eligibility Requirements
To be eligible for Carewell SEIU 503 Employee Assistance Program benefits you must:
* Eligible working hours
Eligible working hours, or bargaining unit hours, are the hours paid by Acumen, DHS, and/or eXPRS on behalf of your consumer.
Losing eligibility
You may lose eligibility for Carewell SEIU 503 benefits (Dental, Vision + Hearing, EAP, and Healthcare Cost Assistance) if you have 2 months in a row with 0 hours of work. After those 2 months, you’ll have a grace period of 1 more month before your benefits end.
If you are losing your benefits, you will receive information in the mail before your benefits end. You will receive a COBRA Election Notice by mail, with a form to sign up for COBRA to continue your Dental, Vision and Hearing, and EAP coverage. If you decide to stay on DVE benefits through COBRA, you will have to pay for premiums by sending payment to Carewell SEIU 503. In 2023, premiums to continue the Dental, Vision and Hearing, and EAP coverage are $41.03 per month.
You can also regain eligibility by meeting the requirements listed above.
Enrollment
- meet the Eligibility Requirements explained above;
- update Carewell SEIU 503 and the State with your name, gender, Social Security number, and current address.
Enrollment Confirmation
You will not receive a card for your Employee Assistance Program benefits, but you will receive information about this benefit in the mail from Carewell SEIU 503. Note that because the eligibility requirements are the same for Dental, Vision + Hearing, and Employee Assistance Program benefits, you will know you are eligible for the EAP when you receive your cards for Dental and Vision + Hearing.
Benefit Details
How to use this benefit
Access your EAP services
To access online:
- Go to uprisehealth.com
- Click on “Member Login”
- Use the access code: OHWBT
To access by phone:
- Call 1-800-395-1616
- Use the access code: OHWBT
Reminder
If there are any costs associated with services you use with your Employee Assistance Program you will not be reimbursed. Review the benefit overview for more information.
How to keep this benefit
See the Eligibility section above to learn what steps you need to take if you lose eligibility.
How to opt out of these benefits
Benefits Waiver Form (Online)
Contact Information and Resources
Carewell SEIU 503
Reasons to contact Carewell SEIU 503:
- Questions about eligibility for the Employee Assistance Program benefit
Uprise Health
Reasons to contact Uprise Health:
- Schedule a counseling appointment
- Get more information about legal services available through the Employee Assistance Program