Current Worker Training

Are you ready to begin Refresher Training?

This fall, all homecare and personal support workers will need to complete 12.5 hours of Refresher Training. You can get started today by registering below.

September 1, 2021 a new Oregon law will require all homecare and personal support workers and personal care attendants to complete 12.5 hours of training by March 31, 2022. Carewell SEIU 503 Training is now piloting this training, so you can get a jump-start on your training requirement. Training for current workers takes place in two parts: an Online Refresher and a virtual Refresher Workshop.

Training takes place in two parts:

1: Online Refresher





8 hours


Available February 1, 2021 to be completed by March 31, 2022

What Training Covers

Online Refresher reviews the foundations of providing safe, consumer-focused care and the rules for being a care provider. Selected topics include:

  • Person-centered services
  • Consumer rights and confidentiality
  • Providing in-scope services
  • Preventing Medicaid fraud
  • Care provider and consumer safety
  • Professional boundaries
  • Medication safety
  • Mandatory reporting and preventing abuse
  • Objective reporting
  • Promoting community involvement
  • Your benefits

2: Refresher Workshop


Online, *Live Webinar

*Temporarily offered online only. This course will eventually be in person. 



4.5 hours


Available in March 2021 to be completed by March 31, 2022

What Training Covers

The Refresher Workshop focuses on strengthening communication and problem-solving skills and providing person-centered services. Topics include:

  • Person-centered services
  • Understanding communication styles
  • Building communication skills
  • Active listening
  • Compassion fatigue and burnout
  • Self-care

Stipend Information

Do I have to pay for training?

No. The training is free to all homecare and personal support workers.

Will I be provided a stipend for training that I take?

You will be provided a stipend for time spent participating in required refresher training sessions. There is a $135 stipend for completing Online Refresher and a $65 stipend for completing Refresher Workshop.

How do I receive the stipend?

When you’ve successfully completed your first stipend-eligible course, you will be given the option to choose how you receive the stipend. You can choose to receive it as a physical Visa card by mail or as a digital card by email. To receive stipends in a timely manner, please confirm your mailing address and email address are up to date in your Carewell Learning Portal profile. Stipends are sent out twice per month, so it may take a couple weeks for the stipend to get to you. For more information, please see the Stipend Policy.

Are you ready to get started?

Click below to visit the Carewell Learning Portal and register for Refresher Training.

By continuing to use the site, you agree to the use of cookies. More information.

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. To learn more about our cookie policy and how we handle personal information that you may submit through this website, please see our Privacy Policy.